Returns

RETURNS

Got something you'd like to send back? We're here to help.

HOLIDAY RETURN POLICY

We are extending our time limit for returns during the holiday season to make your gift giving stress free. All orders placed between November 15th - December 15th, can be returned up to January 15th.


We understand that finding the right size online can sometimes take a couple of passes, which is why we're more than happy to help you organize product returns within 30 days of the original purchase date. And we'll even provide a free, prepaid returns shipping label for your first order so you can try without commitment. 


Price Adjustments on Special Offers

7mesh selectively discounts some items during occasional sale periods. We are stoked to see our customers take advantage of these special offers and we also understand that it can be frustrating to see the price decrease on an item you just purchased. 7mesh is happy to compensate the difference in price between the amount paid and the discounted price if the item was purchased at full price within 14 days of the commencement of the specific discount period.

The price adjustment is only available if the identical item (style, colour and size) is in stock on the same regional website, as seen on 7mesh.com at the time of the request. Price adjustments are only available on full price merchandise, and does not include items already offered at a discount prior to the sale period.


STARTING A RETURN

Please request a refund using the form below. Once you submit the form, we'll provide you with an RA # and provide instructions on where to send your return. Once your return arrives with us, we'll refund it, leaving you free to re-order a new size/colour if you so wish. Returns which arrive at any of our facilities without an RA# will be refused.

When you send items back to us, we politely ask that they remain unused, unwashed, with their original garment hangtags still attached. If you are at all unsure of the fit, sizing or just want to chat gear please let us know.

Please note that we can only process returns for products purchased directly from 7mesh.com, with an original order confirmation or sales receipt. If you bought from a 7mesh dealer, please contact them directly.

* Prepaid return shipping is not applicable to orders placed from our International Store

 


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